# Automated responses in ticket systems?

**URL:** https://community.hipcall.com/t/automated-responses-in-ticket-systems/160
**Category:** CRM & Service
**Created:** [11 June 2024 12:22 UTC](https://community.hipcall.com/t/automated-responses-in-ticket-systems/160 "2024-06-11T12:22:18Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![danw](https://community.hipcall.com/letter_avatar_proxy/v4/letter/d/5f9b8f/32.png) [@danw](https://community.hipcall.com/u/danw)
#### Post date: [11 June 2024 12:22 UTC](https://community.hipcall.com/t/automated-responses-in-ticket-systems/160/1 "2024-06-11T12:22:18Z")

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Hi all,  
How effective have automated responses been in your ticketing system? Do they help in speeding up the process without compromising on customer satisfaction?